8/17/2021
People like to connect with other people. We’re social beings by nature. However, remote work presents challenges for creating human connections. As a remote team, we wanted to go above and beyond to ensure that our team was set up for success remote...
8/16/2021
As a business in the gaming space, we decided to replace our customer support area with a help center. We believed that by doing so, we would simplify operations or minimize the number of support tickets we regularly received. However, we soon learn...
7/25/2021
From past experience, we knew that bounce rate could always be improved. While we’ve had a good bounce rate of around 22%, we were confident we could improve it. Ultimately, through a series of tests, we reduced it over 18%. Here are some learnings. ...
7/07/2021
People interact more positively and stay at their company when they work in a healthy setting. This encourages employees to give their best effort at all times. As a result, we have found that it is critical to prioritize how our employees feel about...
6/19/2021
We noticed that a lot of our users played more FreeCell during the pandemic, and that got us curious. What else changed in people's digital lives? Specifically, did they make more digital friends? Read on to learn more. ...