How We Used Surveys to Create a Improve Workplace Productivity over 20%

By Neal - 7/07/2021

People interact more positively and stay at their company when they work in a healthy setting. This encourages employees to give their best effort at all times. As a result, we have found that it is critical to prioritize how our employees feel about their jobs and the environment in which they work.

We discovered that when employees become dissatisfied, their productivity begins to lag. Workers lose the momentum they need to perform successfully and contribute constructively. To solve this problem, we took the recommendations of workplace consultants and conducted a poll for employees to obtain feedback on their work lives.

One of the main questions we asked gave us a good insight about our employees’ perceptions: How would you rank your satisfaction with your work environment on a scale of 1 to 10?

We followed up this inquiry with the following question: How can we improve if your rating is less than ten?

What Employees Seek When Working

According to our employee engagement surveys, our employees had three main concerns:

  • Is their job title accurate in terms of their responsibilities?
  • Do they see themselves having an impact or progressing professionally in the future?
  • Is their employment really safe?

We examined these problems by looking at the roles of each team member. We examined the underlying causes of each of these issues, and then put together a game plan to address it.

After a year, we surveyed our team again, and were able to see with the survey data that we were able to make improvements in these areas.

We Won't Ever Assume Again: It's Important to Get Employee Feedback

We found that surveys are necessary because they maintain the line of communications between our managers and workforce. While we thought everything was OKAY, we were wrong.

For example, a key employee left our company with numerous grievances which opened up our eyes that we need to be more in tune with our company.

What Feedback Did for Our Company

According to our findings, employees also want access to the following information:

  • More details about the availability of services or products
  • Increased learning possibilities in the workplace
  • Work schedules that can be adjusted

We learned a lot about what our staff wants by conducting employment engagement polls. By addressing this feedback, it allowed us to create a workplace culture that encourages employees to stay in their jobs and feel valued overall.

Confidence is Powered by Knowledge

Our survey showed that employees wanted other guarantees as well:

  • That they are making worthwhile contributions
  • That they knew why we approved and endorsed certain products and services

Our employees, for instance, wanted to know outside of our FreeCell Solitaire product, what other games we were going to make next.

Our Key Findings

We learned some interesting insights about our employees during our review.

  1. Employees might not always be willing to take on a managerial position when it comes to career advancement. Instead, their main motivation might be a desire to increase their knowledge and stay current in their field. It’s important to understand individual employee goals.

  2. Using surveys and addressing the feedback allowed us to realize a nearly 25% increase in employee engagement for our organization. More importantly, employee turnover in our company ceased being a problem.

  3. In terms of communication, we found that conducting surveys reduced glitches in employer-employee engagement. Our employees felt we cared about what they had to say, which made them happier overall.